Eichler Joins Valley PR Blog Team

By on February 23rd, 2011 In Valley PR Blog

Today we’re pleased to announce that area PR and marketing veteran David Eichler is the newest member of the Valley PR Blog team…and we didn’t even have to bribe him. David will chime in once a week or so on issues that interest him and hopefully will interest you. If not, may Reggie Gorilla tear your [...]

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Guest blogger: Courtney Craig

By on February 14th, 2011 In Valley PR Blog

We always like to spice things up a bit here at Valley PR Blog and in that spirit I’m happy to announce we’ll be having a guest blogger for a while — Courtney Craig. Courtney currently works at a public relations and advertising agency in Phoenix as an Account Executive. She is in what she calls [...]

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You’ve Been Yelped, Part II: Businesses

By on August 4th, 2010 In Advice

Yesterday, I talked about one half of the customer service experience, which is how to appropriately complain and maintain reasonable expectations for response from businesses. Surely though, the bigger half of the conversation is how businesses (specifically restaurants) should weigh, measure and respond to complaints, both in person and online. Bigger half? Absolutely, because many [...]

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You’ve Been Yelped, Part I: Customers

By on August 3rd, 2010 In Advice

A guest post from our illustrious web/social guru Amanda Blum: I’ve always really enjoyed the Chowhound community, which was particularly strong in Phoenix. When I moved, the NorthEast boards were a mess, so I started using Yelp instead. I’m not a professional reviewer, but I try to be objective and specific in my contentions and celebrations, rather [...]

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Mr. Kluger:I’m afraid you have a cavity in your press release!

By on June 14th, 2010 In Advice

Someone sent me a solicitation letter recently for a dental care company. It began: “My name is Misti and I am a Dental Assistant and Public Relations Specialist.” Wait a second here! An expert at tooth decay AND pr? What are the odds two totally diverse occupations could come together, all in the name of [...]

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In Memoriam Bill Austin 1954-2010

By on June 4th, 2010 In People

A great Arizona TV and radio personality passed away this week.    Bill Austin was known to many as the former weatherman on Channel 12, and for the last 20 years, as part of the popular morning team “Beth and Bill” on KEZ 99.9.   We will miss him for his good-natured humor, uncanny sense of timing, and [...]

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